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Shipping Policy

Leisure Park Entertainment ships to customers worldwide.
Shipping Time
Please allow 2 business days for your order to ship. 
In most cases, orders received prior to 2:00PM EST will ship the next business day, Orders received after 2:00PM EST will ship within 2 business days. You will receive a confirmation email with tracking information once your order does ship.

Domestic Shipments
Please allow 1-7 business days for your in-stock items to arrive.
Leisure Park Entertainment offers multiple shipping options within Canada, most methods are trackable. Merchandise ships from Ottawa, Ontario.
An email with tracking information will be sent to you once your order has shipped. You may also track your order via your account page.
If you live in the Ottawa area you can choose to pick-up your order free of charge. Pick-up location is in Barrhaven. Pick-ups are available by Appointment only, and can be arranged before or after order is placed. Please allow 24hrs notice, same day pick-up is not guaranteed. 

Leisure Park Entertainment is proud to offer Canadian customers free shipping on all orders over $75 to an address within Canada. This is an automatic discount and a free shipping option will be applied for you to choose during checkout.

International Shipments
Please allow 3-14 business days for your in-stock items to arrives.
Leisure Park Entertainment offers different shipping options prior to checkout (some options are NOT trackable). Merchandise ships from Ottawa, Ontario.

Please be advised that international shipments are generally subject to Customs Fees (processing fees, duties, taxes, brokerage fees, etc).
As Leisure Park Entertainment has no way of estimating these charges an international shipping upcharge will be added to your shipping cost automatically.

Shipping upcharge to the United Sates = 15%
Shipping upcharge to ALL other Countries = 20%

Certain products may have restrictions or other regulations that may prohibit delivery to your country. IMPORTANT: Please contact your local customs department for more information.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
If there is any damage to your order on delivery please contact us immediately.